ABB releases new, major upgrade to Business Online

2016-08-02 - Spare parts, repairs and support services catalog receives makeover


ABB has released a major upgrade to its spare parts, repairs and support services information and ordering platform, Business Online ( This release includes substantial usability enhancements to provide a better experience for customers and help them find what they need more efficiently.

In the new Business Online, information is organized and presented in a visually appealing way for greater ease of use and the new interface will enable the addition of significantly more capabilities in the future. These enhancements are the result of a thorough usability study conducted by external experts, which revealed opportunities that an entirely new interface offered to improve customer experience. Brief tutorial videos are available.

This modern commerce platform delivers a catalog of concise product information, more product and service offering imagery, improved navigation and enhancements to the user’s experience by highlighting more relevant information.

The fresh visual organizational methodology also optimizes the experience for mobile device users. A responsive layout allows information to remain available regardless of the device, or the screen size, being used to navigate Business Online.

About Business Online
Business Online provides access to a catalog of thousands of ABB products, spare parts, repair and support services. With a secure log-in users can find the right part, verify stock availability, check pricing, enter request for quotations, place orders and track shipments. Product groups that can be accessed include:

  • Control Systems
  • Bailey products
  • QCS/AccuRay
  • Process Analyzers
  • Drives
  • Instrumentation
  • Alpha Laval
  • Motors
  • Robots
  • And more

Access ABB Business Online, and register for a free account at:

Also check out these brief tutorial videos, also available after logging in to Business Online under Help.

About ABB
ABB ( is a global leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. The ABB Group of companies operates in around 100 countries and employs about 140,000 people. The company has invested heavily in North America over the past five years, with acquisitions totaling nearly $10 billion. ABB employs around 30,000 people throughout the region.

    •   Cancel
      • Twitter
      • Facebook
      • LinkedIn
      • Weibo
      • Print
      • Email
    •   Cancel
    seitp202 22bdd3ea3d85ad5ec125800300649552